Terms & Conditions

These Terms govern use of the Heart of Asia Trading website. By using the website, you agree to these Terms, subject always to any rights or obligations that cannot lawfully be excluded or limited under applicable Taiwan law.

1. Website Purpose

The website is primarily a corporate and business-to-business information site concerning our fresh-produce sourcing, import and distribution activities. Unless expressly stated otherwise, it is not an online store and no sale is concluded merely by viewing a product or submitting an enquiry.

2. Product Information

Fresh produce is naturally variable. Product photographs, descriptions, origins, varieties, grades, packaging, seasons, harvest periods and availability are general information only unless expressly confirmed in a written quotation or contract. Actual products may vary due to agricultural, seasonal, quality, freight, quarantine, customs and regulatory factors.

3. Enquiries, Quotations and Contracts

An enquiry does not constitute an order or acceptance. Prices and commercial terms are not binding unless clearly issued or accepted as part of a quotation, order confirmation, contract or other binding communication. Separate transaction terms may govern pricing, quantity, quality, inspection, delivery, risk, title, payment and claims.

4. Business-to-Business Focus and Mandatory Rights

Our principal intended audience is commercial customers, suppliers and partners. Nothing in these Terms excludes or restricts any mandatory protection, remedy or statutory right that applies under Taiwan law and cannot legally be waived.

5. Intellectual Property

Unless otherwise stated, our branding, logo, layout, text, product descriptions and original website materials are owned by or licensed to Heart of Asia Trading. You may view the website for legitimate personal or business purposes, but may not reproduce or commercially exploit substantial portions without permission, except where permitted by law.

6. Acceptable Use

You must not use the website unlawfully; interfere with its availability or security; attempt unauthorised access; introduce malicious code; impersonate another person or organisation; misuse our enquiry channels; or conduct abusive or unlawful scraping, harvesting or automated collection.

7. Third-Party Content and Links

Third-party links or materials may be provided for convenience. We do not control third-party services and are not responsible for their content, availability, security or privacy practices.

8. Website Availability and Accuracy

We may update, suspend or modify the website without notice. We make reasonable efforts to keep information accurate but do not guarantee that all general website information is complete, current or error-free at all times.

9. Liability

To the maximum extent permitted by applicable law, Heart of Asia Trading is not liable for indirect or consequential loss arising solely from reliance on general website information or temporary inability to access the website. This provision does not exclude or limit liability where exclusion or limitation is prohibited by Taiwan law.

10. Privacy

Personal data is handled in accordance with our Privacy Policy, which includes the Taiwan PDPA collection notice and information about statutory rights.

11. Fraud Prevention

Unexpected changes to bank details, payment instructions, invoices or other significant transaction instructions should be independently verified with us using established contact details before funds are transferred.

12. Governing Law and Jurisdiction

These website Terms are governed by the laws of Taiwan (Republic of China). Any dispute will be handled by a court with lawful jurisdiction under applicable Taiwan procedural law, subject to any mandatory jurisdictional rules.

13. Contact

Heart of Asia Trading Ltd
亞洲之心貿易有限公司
Email: andrew@hoatrading.com
Telephone: +886 966 025 710
Website: hoatrading.com